Plans & billing Help center

Help

Plans and billing

What each plan includes, how to upgrade or cancel, and what happens to your signatures either way.

๐Ÿ“ฆ

What the plans include

Sigly has a free plan for individuals and a paid plan for teams. Current prices are on the pricing page.

Free

The free plan is a complete signature builder. What it doesn't include is rolling signatures out to other people.

Premium

Enterprise

For larger organisations, or where you need a contract, invoicing rather than card payment, or a security review. Get in touch and we'll work out what fits.

You're billed for your Sigly account, not per mailbox you deploy to. One Premium subscription covers the whole organisation you sync.
โฌ†๏ธ

Upgrading

Go to Settings → Billing and click Upgrade. Payment is handled by Stripe on their own secure checkout โ€” Sigly never sees or stores your card details.

Your plan changes as soon as the payment clears, so the signature limit lifts and the integration pages unlock straight away. If they still look locked, reload the page.

๐Ÿšช

Cancelling

Also under Settings → Billing. Cancelling doesn't cut you off immediately โ€” you keep Premium until the end of the period you've already paid for, and it simply doesn't renew after that.

Changed your mind before that date? A Resume subscription button appears while the cancellation is pending. Clicking it calls the whole thing off with no gap and no new charge.

๐Ÿ’พ

What happens to your signatures

Nothing is deleted. If your plan reverts to free โ€” whether you cancelled or a payment failed โ€” every signature you've built stays in your account exactly as it was, and you can still open and edit it.

What changes is what you can do next:

Upgrading again restores all of it โ€” you don't rebuild anything.

๐Ÿ”‘

Who can change the plan

Only the account owner. Colleagues invited through user access can see which plan the account is on, because it governs what they're able to do, but they can't upgrade, cancel or change the payment method. That's deliberate โ€” the person paying stays in control of the payment.

If you're a team member, the Billing page shows whose account you're on so you know who to ask.

๐Ÿงพ

Receipts and payment method

Stripe emails a receipt for every payment to the address on the subscription. To change the card, use Update payment method on the Billing page โ€” it opens Stripe's own secure form.

If a renewal fails, Stripe retries over the following days and emails you each time. The account stays on Premium during those retries, so a card that expired over a weekend won't knock your signatures out.

๐Ÿค

Reselling Sigly

If you're an agency or IT provider managing signatures for several clients, Sigly has a reseller programme with prepaid credits and a WHMCS module, so you can provision accounts from your own billing system. Ask us for details.

Next: Manage your signatures →

Open billing
Chat with us